Returns/Exchange Policy

Returns
As all of our items are handmade to order all sales are final but we do offer exchanges for a different size if the items do not fit and we still have some of the fabric that your items were in. Please allow time for the items to be remade.

The items must be returned in the same condition they were sent out and have also not been worn. When returning bikini bottoms, please ensure that the hygiene sticker is still in place and has not been removed. 

You must message and return items within 7 days of receiving your items for exchanges/adjustments to be made. We strongly recommend sending items signed for and making sure your receive proof of postage just in case the items go missing. 

You will be responsible responsible for shipping return costs. But we cover the costs for shipping it back to you.

Due to customs charges, we are unable to offer exchanges for international orders at this moment in time.

Thank you for choosing our handmade items, crafted with care and dedication. We understand the importance of a perfect fit and strive to accommodate your needs. Please take note of our returns policy outlined below to ensure a seamless experience.

Returns Policy:

As our items are carefully handmade to order, all sales are considered final. However, we gladly offer exchanges for a different size if the items do not fit, provided we still have the fabric available. Kindly allow adequate time for the remaking process.

Conditions for Exchanges:

  • Items must be returned in the same pristine condition in which they were dispatched.
  • Clothing should not have been worn.
  • For bikini bottoms, please ensure the hygiene sticker remains intact and has not been removed.

Timeline for Returns:

To initiate an exchange or adjustment, kindly notify us and return the items within 7 days of receiving your order. We recommend using a signed-for shipping method and obtaining proof of postage to safeguard against potential losses.

Shipping Costs:

Customers are responsible for covering the return shipping costs. However, we happily bear the expenses associated with shipping the exchanged items back to you.

International Orders:

Regrettably, due to customs charges, we are unable to accept exchanges for international orders at this moment.

If you have any inquiries or require assistance, feel free to reach out to us. Your satisfaction is our priority.

Lots of love

Simone xx